Job details:
HSBC is hiring B.Tech/B.E. graduates for the post of Service Desk Analyst at Kolkata. HSBC is a British multinational banking and financial services company, so this is a good chance for the job seekers who are willing for a call centre job in Kolkata. The candidates who are interested for this position can apply as soon as possible.Name of company:
Hongkong and Shanghai Banking Corporation (HSBC)
Name of post:
Service Desk Analyst
No of post:
07
Pay scale:
The pay scale for the post of Service Desk Analyst is not specified by the recruiter.
Job location:
Kolkata
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations.
Qualification:
The candidates who are interested for
the post of Service Desk Analyst should hold a degree of graduation in
B.Tech/B.E. from any recognized university.
Experience:
Interested candidates should have 1 to 3 years of work experience in the relevant field.
Last date:
The last date for online application is not specified by the recruiter.
Job description:
- The candidates have to provide technical support to internal users if needed.
- Delivery of high quality customer driven service which provides customers with a positive view of HSBC, and meets their expectations in terms of accuracy, timeliness and professionalism of response at the telephone/via email.
- Acquire a thorough understanding of the process procedures, keep abreast with changes made and provide quality services to the users.
- Should be a team player.
- The candidates should be resourceful, innovative and show initiative while supporting any team projects taken up.
- Should be responsible for ensuring the Service Level Agreements are met.
Procedure to apply:
Eligible candidates can apply online through the link given below.
Official website. www.hsbc.com
Hongkong and Shanghai Banking Corporation (HSBC) is a British
multinational banking and financial services company which was
established in the year 1865. The headquarter of HSBC is located London,
United Kingdom.
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